Enteral Feeding

Feeding pumps, tubes, and IV poles for home enteral nutrition — Kangaroo Joey systems, NG/G/J tubes, and all the accessories to support your care plan.

General Help

Click a tab and open the topic you need. Always follow your physician's prescription and feeding plan — these are general references, not medical advice.

Setting up the Kangaroo Joey pump
  1. Wash your hands thoroughly. Gather your feeding bag, correct formula, and the pump set tubing as prescribed.
  2. Fill the feeding bag with the prescribed amount of formula. Label with the date and time.
  3. Prime the tubing by allowing a small amount of formula to fill the line until it drips from the tip — this removes air from the tubing.
  4. Load the tubing into the pump cassette according to the arrows or color-coded guides on the pump door. Close and latch the pump door.
  5. Connect the tubing to your feeding tube or button, then enter your prescribed rate (mL/hour) and volume on the pump keypad and press Start.
  6. Flush your feeding tube with the prescribed amount of water before and after each feeding and after any medications.

Always follow your physician's prescription and contact our team at (718) 854-5501 if you have questions.

Confirming tube placement before a feed

Always confirm tube placement per your nurse's instructions before every feeding. Common methods include:

  • pH testing: Aspirate a small amount of stomach contents with a syringe; a pH of 1–5 indicates gastric placement.
  • X-ray verification: Required for initial placement and whenever placement is uncertain.
  • Never use the air-injection/auscultation method as the sole confirmation technique — it is not reliable enough to be used alone.
  • If you cannot confirm placement or if there is resistance when flushing, do not start the feeding — call your care team.
Flushing the feeding tube
  1. Use a 60 mL syringe filled with the amount of water prescribed by your care team (typically 30–60 mL at each flush).
  2. Flush before and after each feeding, before and after each medication, and every 4–8 hours if the tube is not actively in use.
  3. Use room-temperature sterile or distilled water — not tap water — unless your care team specifies otherwise.
  4. If the tube feels clogged (resistance when flushing), try gently pushing and pulling the plunger in a back-and-forth motion with warm water. Do not force the flush — call your care team if the tube remains blocked.
How often should feeding pump tubing be changed?
  • Feeding bags and pump set tubing: Change every 24 hours for standard formula. If your formula contains additives (medications, fiber), change the bag every 4–8 hours or per your care team's instructions.
  • Extension tubing (the short piece connecting to the feeding tube or button): Change every 24 hours or per your nurse's instructions.
  • Never reuse disposable tubing sets — rinsing them does not adequately remove protein buildup, which harbors bacteria.
  • Flush all tubing with the prescribed amount of water at each feeding, after medications, and before bag changes to prevent clogging.
  • Call our team at (718) 854-5501 to arrange timely supply deliveries so you never run short.
Cleaning the pump exterior
  1. Wipe the outside of the pump with a damp cloth or disinfectant wipe daily — especially the keypad, door, and pole clamp.
  2. Do not immerse the pump in water or spray liquids directly onto the screen or keypad openings.
  3. If formula spills inside the cassette slot, open the door and wipe thoroughly — dried formula can jam the cassette mechanism.
  4. Check the pole clamp and IV pole attachment monthly for looseness or wear.
Tube site (stoma) care routine
  1. Clean around the tube insertion site daily with warm water and mild soap using a soft cloth or gauze. Pat dry gently — do not rub.
  2. Check the site daily for signs of infection: increasing redness, swelling, warmth, unusual discharge, or pain.
  3. Keep the external portion of the tube secured to the skin with a tube holder or tape to prevent accidental dislodgement.
  4. Report any skin changes or site irritation to your care team at the next visit.
My feeding pump is alarming. What do the common alarms mean?
  • Occlusion/blockage alarm: The tube is kinked or clogged. Check for kinks in the tubing or extension set. Flush with warm water per your nurse's instructions. If flushing does not clear the blockage, call your care team.
  • Empty bag alarm: The formula bag is empty. Clamp the tubing, replace or refill the bag, prime if needed, and restart.
  • Low battery alarm: Plug the pump into the wall outlet to charge.
  • Door open alarm: The pump cassette door is not fully latched — press it closed until you hear a click.
  • If an alarm persists or you are unsure of the cause, pause the feeding (clamp the tube), and call our team at (718) 854-5501 before restarting.
The tube is clogged and won't flush. What should I do?
  1. Stop the feeding. Do not apply excessive force to the syringe plunger — this can cause the tube to rupture or dislodge.
  2. Try gently flushing with warm water using a back-and-forth push-pull motion on the plunger — this can help dissolve a soft clog.
  3. If the tube remains blocked after 2–3 gentle attempts, call your care team. Do not attempt to unclog with carbonated beverages — these are not clinically supported.
  4. To prevent future clogs: flush thoroughly before and after every feeding and every medication, and use crushed medications dissolved in water (never put whole pills down the tube without care team guidance).
The feeding tube appears to have come out or moved. What should I do?

If the tube is accidentally pulled out, this is a medical emergency:

  • Cover the stoma site with a clean, dry cloth immediately.
  • Go to the emergency room as quickly as possible — stoma sites can begin closing within hours and may require re-insertion under medical supervision.
  • Do not attempt to reinsert the tube at home unless your care team has specifically trained you and authorized this.
  • Call our team at (718) 854-5501 to notify us so we can coordinate a replacement and follow-up.
Tube site safety and infection prevention
  • Clean around the tube insertion site (stoma) daily as described in the Maintenance tab.
  • Check the site daily for signs of infection: increasing redness, swelling, warmth, pus or unusual discharge, or pain at the site. Report any of these to your care team immediately.
  • Keep the external portion of the tube secured to the skin with a tube holder or tape to prevent accidental dislodgement.
  • Never use the tube if you are unsure it is correctly positioned. Confirm placement per your nurse's instructions before every feeding.
Preventing aspiration during tube feeding
  • Keep the head of the bed elevated 30–45 degrees during feeding and for at least 30–60 minutes after the feeding is complete — this significantly reduces the risk of aspiration.
  • Check the residual volume (if instructed by your care team) before starting an intermittent feeding — high residual may indicate delayed gastric emptying.
  • Never administer a feeding if the patient is lying flat or has significant vomiting.
  • If the patient develops coughing, choking, or difficulty breathing during a feeding, stop the feed immediately and call your care team or 911.
When to call 911

Call 911 immediately if:

  • The tube has come out and you cannot reach the care team quickly — stoma closure requires urgent ER care.
  • The patient is coughing, choking, or showing signs of aspiration (formula in airway) such as respiratory distress or blue lips.
  • The patient is unresponsive or has a sudden change in mental status during or after a feeding.
  • There are signs of a severe infection at the tube site (spreading redness, fever, foul discharge).

After calling 911, contact our team at (718) 854-5501 so we can assist with equipment coordination.

Our Equipment

Enteral feeding equipment we deliver, set up, and support.

Feeding Pumps & Accessories

Equipment

Kangaroo Joey Enteral Feeding Pump

Kangaroo Joey Enteral Feeding Pump

Medtronic

Compact pump for continuous, intermittent, or bolus feeding.

Equipment

Medline Enteral Feeding Pump Double

Medline Enteral Feeding Pump Double

#ENT199255L

Medline dual-channel enteral feeding pump for home nutrition.

Equipment

IV Pole (4-Hook, 5-Leg)

IV Pole (4-Hook, 5-Leg)

#13029

Heavy-duty IV pole with 4 hooks and a stable 5-leg base — supports feeding bags and pumps.

Medline Enteral Feeding Pump Double — Help & FAQ

How do I set up and use this pump?
Wash hands before handling any feeding supplies. Fill the feeding bag with the prescribed formula, label it with the date and time, and prime the tubing until formula drips from the tip (removes air from the line). Load the tubing cassette into the pump door following the directional arrows and close until it latches. Connect the distal end of the tubing to your feeding tube or button. Enter the prescribed rate (mL/hour) and total volume on the keypad and press Start. Flush the feeding tube with prescribed water before and after each feeding and with each medication dose.
How do I clean it?
Wipe the pump exterior, keypad, and cassette door daily with a damp cloth or disinfectant wipe. Do not immerse the pump in water or spray directly onto the screen or keypad openings. If formula drips into the cassette slot, open the door and wipe thoroughly — dried formula can jam the mechanism. Change feeding bags and pump set tubing every 24 hours (or per your care team's instructions). Never reuse disposable tubing sets.
What if the pump alarms or won't deliver?
Common alarms: Occlusion — check for kinks in the tubing or a clogged feeding tube; Empty bag — clamp tubing, replace the bag, re-prime, and restart; Door open — press the cassette door firmly until it clicks; Low battery — plug into wall power. If an alarm persists or you are unsure, clamp the tube and call our team at (718) 854-5501 before restarting the feed.

Kangaroo Joey Enteral Feeding Pump — Help & FAQ

How do I set up and use this pump?
Wash hands before handling feeding supplies. Fill the Kangaroo feeding bag with the prescribed formula and label with date and time. Prime the pump set tubing by allowing formula to flow to the tip, removing all air. Load the tubing into the pump cassette according to the color-coded guides and close the pump door until it latches. Connect to the feeding tube or button. Use the keypad to enter the prescribed rate and volume, then press Start. Always flush the feeding tube with the prescribed water before starting, after finishing, and before/after any medications.
How do I clean it?
Wipe the pump body, door, and keypad daily with a disinfectant wipe or damp cloth. Avoid getting liquid into keypad openings or the cassette slot. If formula spills into the slot, open the door and wipe clean — dried formula causes jams. Replace the feeding bag and tubing set every 24 hours. Never reuse disposable pump sets — protein residue harbors bacteria even after rinsing.
What if the pump alarms or the flow seems wrong?
Occlusion alarm: Check for kinks in the tubing or extension set — flush the feeding tube gently with warm water. Empty bag alarm: Clamp tubing, swap or refill bag, prime if needed, and restart. Door alarm: Press the door until it clicks locked. Low battery: Plug into the wall. If the rate delivered seems off (too fast or too slow), verify your keypad settings. If alarms persist or the pump behaves unexpectedly, clamp the tube and call our team at (718) 854-5501.

IV Pole (4-Hook, 5-Leg) — Help & FAQ

How do I set it up?
Extend the 5-leg base fully and lock the legs in the open position — all five legs must be on the floor to provide a stable base. Adjust the vertical pole to the desired height using the telescoping knob or clamp; tighten fully before hanging any weight. Hang feeding bags on the 4 hooks at the top. The pump can be clamped to the pole using its integrated pole clamp — position it at a comfortable working height and tighten the clamp firmly so the pump cannot slide. Lock the caster wheels (if present) when stationary.
How do I clean it?
Wipe the pole, hooks, and base with a damp cloth and mild disinfectant. Clean the hooks after each bag change — formula drips can leave sticky residue that weakens the hook over time. Inspect casters monthly; remove hair and debris. Check all tightening knobs and clamps for secure engagement before each use.
What if the pole tips or the clamp won't hold?
A tipping pole is a serious hazard — a pump and bag falling onto a patient can cause injury. Ensure all five legs are extended fully and flat on the floor. If the height clamp or pump clamp slips, do not use the pole until it is repaired. Call our team at (718) 854-5501 for a replacement or service.

Enteral Formula Brands We Carry

We supply enteral nutrition formulas from leading manufacturers — prescribed formulas are ordered and delivered directly to your home.

Abbott Nutrition

Glucerna, Jevity, Nepro, Osmolite, Suplena, TwoCal HN, Vital

Nestlé Health Science

Diabetisource AC, Nutren, Peptamen, Vivonex

Don't see your prescribed formula? Call us at (718) 854-5501 — we can source most insurance-covered enteral formulas.

Need enteral feeding supplies?

Feeding bags, pump sets, G-tubes, irrigation syringes, formulas (Glucerna, Jevity, Peptamen & more) — view the full list in our Supplies Catalog.

View Supplies Catalog

Need Help?

For a medical emergency please dial 911.
For equipment questions our team is here Mon–Fri 9 AM – 5 PM.

Contact Our Team   (718) 854-5501